B3 → E3: Automate Interactions. Elevate Experience. Build Loyalty.

AI & Automations For Branded Client Experience

Make Your Brand Feel Effortless Even When You’re Off the Clock.

The most powerful brands today aren’t just the ones that look good they’re the ones that respond fast, feel personal, and run smooth.

Inside the Brand → Experience stage of our 3B3E Framework, we implement AI-driven automation systems that help you:

✅Never miss a lead

✅ Build trust through quick, consistent responses

✅ Offer smooth booking and follow-up

✅ Collect social proof automatically

✅ Feel like a premium brand even if you're just getting started

Why This Service Matters

They don’t know who they’re really targeting

They’re trying to market without market knowledge

They don’t know how to differentiate themselves

We fix that

Understand your competitors

Discover untapped market gaps

Build customer profiles with clarity

Craft messaging that resonates

What’s Included In This Service

Missed Call Text-Back Automation

Never lose a potential client again.

  • Auto-send a custom SMS when you miss a call

  • Personalized message with name + call-back link

  • Works even after hours

  • Brand Tone And Vibe (Modern, Premium, Playful, etc.)

  • Optional link to booking calendar or reply “Yes” to reschedule

Retargeting Automations for Leads

Follow up fast without lifting a finger.

  • Automated email & SMS drip sequences for new leads

  • Triggers based on form submissions, call-ins, or missed appointments

  • Customizable for lead nurturing, promotions, or reactivation

  • Behavior-based follow-ups (e.g., clicked but didn’t book)

Automated Google Review Requests

For every name we suggest, we also check:

  • Auto-send review requests after completed jobs

  • Send via SMS, email, or both

  • Direct link to your Google Review page

  • Smart filters to avoid sending to unhappy customers

✅ More reviews = more trust = more leads

Branded Booking Calendar Setup

Give clients a smooth, on-brand way to book

  • Custom calendar with your logo, brand colors, and service descriptions

  • Integrated reminders via SMS and email

  • Auto-confirmations and follow-ups

  • Connects to Google Calendar, Outlook, GHL, etc.

✅ Eliminate back-and-forth. Let clients book when they’re ready instantly.

Why Brand → Experience Matters

Think about the brands you trust most:

They’re fast. They’re easy. They feel professional.

Respond Instantly

Follow Up Smartly

Book Seamlessly

Reinforce Trust

Because your customer experience is your brand not just your logo.

Deliverables You’ll Receive

✔ Complete missed call → SMS automation

✔ Google review funnel setup

✔ Lead nurture automation for cold & hot leads

✔ Final naming strategy and documentation

  • Branded booking calendar + setup

  • Tech stack integration with your current systems

  • GoHighLevel, Zapier, or third-party platform config

Why This Service Matters

Starting a business is exciting. But the backend setup is often overwhelming, time-consuming, and full of legal and technical jargon.

That’s why we created this service so you don’t have to figure it out alone.

Our Business Foundations Package Saves You:

Discovery & Brand Audit

Time

We do the research, filing, and setup so you can focus on your vision

Strategy & Blueprint Creation

Money

Avoid costly mistakes from misfiled forms or non-compliance

Design & Development

Stress

No more bouncing between government websites and YouTube tutorials

Design & Development

Lost Growth

A poor foundation can slow you down later when trying to scale

Client Testimonials

"Exter isn’t just another agency "

"Exter isn’t just another agency. they’re a full-blown startup branding partner. we launched faster and better than we thought possible." - Shawn James

"Highly recommend "

"They helped us create a brand that looks and feels like we’ve been around for years" - Kylie Matthew

Frequently Ask Question

What tools do you use?

We primarily use GoHighLevel (GHL), but also work with Zapier, Calendly, Google tools, and more depending on what best suits your needs.

Can I customize the messages and sequences?

Yes! All automations are fully editable. We provide pre-written copy and help you tweak it for your brand voice

Will this integrate with my current CRM or booking system?

Yes we’ll review your setup and either connect your current tools or help you switch to a more efficient one if needed.

How long does setup take?

Most automation setups are completed within 7–14 business days, depending on your tech stack and customization needs.

Want To Start Your Business

Every startup begins with a single step. whether you're just starting out or looking to take your business to the next level, our proven strategies and dedicated support can help you achieve your goals. explore more about how our approach has made a difference, and imagine what we can accomplish together. are you ready to transform your passion into a thriving business??

Exter marketing logo. Png

Trust us to go above and beyond, consistently providing service that exceeds expectations. Your success is our priority at Exter Marketing

Get Connected

27 Old Gloucester Street, London, United Kingdom, WC1N 3AX